Why a Ghana-specific voice stack

Global speech models handle Ghanaian English unevenly and struggle with Twi, Ga, Ewe, and Dagbani. GeraVoice fine-tunes on Ghanaian corpora — radio archives (cleared under the Copyright Act 2005 and collecting-society agreements), public-domain government proceedings, and consented user data — to push word-error-rate and synthesised-voice quality up to production levels for Ghanaian teams.

Regulation: NCA, DPA, Copyright Act, CSA

Outbound voice calls in Ghana traverse licensed telecom networks under the National Communications Authority (NCA). Voice data is personal data under the Data Protection Act 2012 (Act 843) — GeraVoice is registered as a data controller with the Data Protection Commission (DPC). Speech-corpus material uses GHAMRO / GSAPRA licensing where applicable. Cyber Security Act 2020 (Act 1038) incident reporting rules apply to any service outage affecting critical infrastructure customers.

Pricing in ₵

Pay-as-you-go — ₵0.15 / minute for STT, ₵0.25 / minute for TTS.
Agent minutes (full voice agent) — ₵0.95 / minute of conversation.
Developer tier — ₵100 / month for 10k STT minutes.
Enterprise — from ₵2,500 / month for dedicated capacity and Twi / Ga custom fine-tune.

Use cases in Ghana

Bank call-centre triage in Twi + Ga + English.
NHIS claim IVR in five languages.
Market-woman ordering bot — voice-first for cocoa, palm-oil suppliers.
Talk-radio transcription for Adom FM, Citi FM, and community stations.
Accessibility — screen-reader quality Twi/Ga/Ewe TTS.
Agricultural extension — MoFA and NGO partners delivering content by voice SMS.
GeraClinic triage in patient's home language.

MTN MoMo billing

Subscriptions and usage top-ups bill by MTN Mobile Money. Vodafone Cash, AirtelTigo, cards, and GhQR are supported. For high-volume enterprise clients we accept bank transfer via GhIPSS. Invoices are GRA-compliant with VAT broken out.

Voice-data residency

On enterprise tier you can pin storage and inference to a Ghanaian data-residency zone operated by a partner cloud in Accra. This supports NCA and DPC obligations for regulated Ghanaian industries (banks, health, public sector).

ECOWAS and beyond

GeraVoice handles Nigerian English, Yoruba, Igbo, Hausa, Swahili (Kenya, Uganda), Ivorian French, and Senegalese Wolof on the same API. One integration, regional reach. ECOWAS trade and cross-border customer support is a natural first use-case.

Related Gera products for Ghana

GeraClinic in Ghana — Twi/Ga-language telemedicine triage.
GeraCast in Ghana — auto-transcribe Ghanaian podcasts.
GeraNexus in Ghana — voice agents that can transact via MoMo.